Blog Archives

How do you keep me informed of your actions?

Apart from the client area where you can keep track of your cases, we will send you a notification by email or fax for each of our written actions.

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What happens if I am not satisfied with your services?

In case of non-recovery, you can take a case away from us by a registered letter requesting a stay of proceedings and return of the documents in our possession. In that case you owe us nothing.

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May I entrust an unpaid debt to another collection agency?

No, as long as it has been entrusted to us, you must leave to us the complete management and not involve a third party at the same time as us.

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What happens if proceedings fail?

We provide you with a certificate of non-collectability, in order to write off your debt.

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